Latino Art Museum

 


Store Policies

Accepted Methods of Payment. We accept Paypal, Square,Visa, Mastercard, American Express and Discover. We also accept personal checks (with a 10-day hold for the check to clear).

 Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time

 Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the museum

 Knife Laws. Knife laws vary. Please check with your local law enforcement agency for the laws in your area.


Damaged Shipments

Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.

 Manufacturers Defects

If a product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package